Text Messaging Program
SMS Terms & Conditions
Effective date: April 11, 2026. These terms explain how THE VALLEY DISTRICT manages text message consent, support, and communication expectations.
How to Opt In
You may opt in to receive SMS messages from THE VALLEY DISTRICT by providing your mobile number through our website forms, inquiry forms, written communications, or by initiating a text message conversation with our team.
Types of Messages
After opting in, you may receive text messages from THE VALLEY DISTRICT that include:
Account notifications, appointment reminders, documentation requests, and inquiry follow-up messages
Customer care messages, service responses, and program coordination
Marketing or promotional follow-up messages where consent has been provided
Consent
By opting in, you agree to receive account notifications, customer care, and marketing text messages from THE VALLEY DISTRICT. Consent is not a condition of purchase.
Message Frequency
Message frequency may vary depending on your request, communication needs, and preferences.
Fees
Message and data rates may apply based on your wireless carrier plan.
How to Opt Out
You may opt out at any time by replying STOP to any text message. After opting out, you may receive one final confirmation message and no further SMS messages unless you opt in again.
Help and Support
For help, reply HELP to any message, visit our Help page, or call (209) 353-2000 or (480) 485-8040.
Privacy
Your information will be handled according to our Privacy Policy.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Changes to These Terms
THE VALLEY DISTRICT may update these SMS Terms & Conditions from time to time. Any updates will be posted on this page with a revised effective date.