Text Messaging Program

SMS Terms & Conditions

Effective date: April 11, 2026. These terms explain how THE VALLEY DISTRICT manages text message consent, support, and communication expectations.

How to Opt In

You may opt in to receive SMS messages from THE VALLEY DISTRICT by providing your mobile number through our website forms, inquiry forms, written communications, or by initiating a text message conversation with our team.

Types of Messages

After opting in, you may receive text messages from THE VALLEY DISTRICT that include:

  • Account notifications, appointment reminders, documentation requests, and inquiry follow-up messages

  • Customer care messages, service responses, and program coordination

  • Marketing or promotional follow-up messages where consent has been provided

Consent

By opting in, you agree to receive account notifications, customer care, and marketing text messages from THE VALLEY DISTRICT. Consent is not a condition of purchase.

Message Frequency

Message frequency may vary depending on your request, communication needs, and preferences.

Fees

Message and data rates may apply based on your wireless carrier plan.

How to Opt Out

You may opt out at any time by replying STOP to any text message. After opting out, you may receive one final confirmation message and no further SMS messages unless you opt in again.

Help and Support

For help, reply HELP to any message, visit our Help page, or call (209) 353-2000 or (480) 485-8040.

Privacy

Your information will be handled according to our Privacy Policy.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Changes to These Terms

THE VALLEY DISTRICT may update these SMS Terms & Conditions from time to time. Any updates will be posted on this page with a revised effective date.