Information We Collect

We may collect personal information you voluntarily provide, including your name, phone number, email address, mailing address, and details related to your business, insurance, or growth support needs. If you request guidance, coaching information, or follow-up from our team, we may collect additional information needed to review your request and respond appropriately.

We may also collect technical information automatically, such as IP address, device type, browser type, pages viewed, time spent on the site, referring pages, and general usage information.

How We Use Information

We use information to respond to inquiries, provide assistance, communicate about programs and services, maintain records, improve our website experience, support compliance efforts, and protect against fraud or unauthorized activity.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, evaluate website performance, and support advertising or remarketing efforts. You may control cookies through your browser settings, although disabling them may affect certain site functionality.

Marketing and Analytics Tools

THE VALLEY DISTRICT may use website analytics, form tools, CRM systems, communication platforms, and related service providers to manage inquiries, follow up on requests, and better understand website performance. These tools may record communication activity such as submissions, opens, clicks, and response timing.

How We Share Information

THE VALLEY DISTRICT does not sell personal information for money. We may share information with vendors, analytics providers, communication platforms, service providers, and business partners when necessary to support requested services, operate our business, maintain compliance, or protect our legal rights.

Mobile Information Sharing

SMS opt-in information and mobile phone numbers collected for text messaging will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in information may be shared only with service providers that help us deliver text messages or maintain our communications systems, and only for the purpose of providing those services on our behalf.

TCPA and SMS Consent

By providing your telephone number to THE VALLEY DISTRICT, you expressly consent to receive calls and text messages from THE VALLEY DISTRICT, its representatives, and service providers for purposes related to inquiry follow-up, customer care, appointment coordination, program communication, and marketing where permitted by law, including through automated technology where applicable.

Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or visit our Help page.

Email Communications

If you provide your email address, we may use it to respond to inquiries, deliver information, provide service updates, or send marketing communications where allowed. You may opt out of promotional emails using any unsubscribe method provided or by contacting us directly.

Data Retention

We retain information for as long as needed to respond to requests, service business operations, comply with legal and regulatory obligations, maintain records, and resolve disputes.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. No transmission or storage method can be guaranteed to be completely secure.

Children's Privacy

This website is not directed to children under the age of 13, and THE VALLEY DISTRICT does not knowingly collect personal information from children under 13.

Contact

If you have questions about this Privacy Policy or your communication preferences, contact our team through the Contact Us page or call (209) 353-2000 or (480) 485-8040.

Related Terms

Our text messaging program is also governed by our SMS Terms & Conditions.